Mission Statement

Mission Statement

“To provide our patients with high quality, accessible care in a responsive, courteous manner”

 

 

We undertake to:

  • Treat you with respect and courtesy at all times
  • Provide you with advice and treatment in a timely manner
  • Help you make decisions about your health by treating you as an equal
  • Discuss what treatment is available and refer you on to other experts where necessary
  • Act as your advocate and guide through health and social services
  • Maintain confidentiality in what we discuss and the records we keep on your behalf
  • Keep up to date with developments in health care by continuing to learn
     

In return we ask you to:

  • Keep your appointment, or let us know as soon as possible if you can’t attend
  • Only use the out-of-hours services for urgent conditions which can’t wait until the next day or over the weekend.
  • Be nice to our staff! They do their best for you and respond very well to “please” and “thank you”
  • Let us know if you have any suggestions or cause for complaint as soon as possible
  • Let us know when we have done well !
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